Terms of Service (TOS)

Our Terms of Service have been written in order to protect our clients and ourselves to ensure we deliver a stable, reliable product and quality network. We ask that you read our policies so that you can assist us in keeping our servers and network free of abuse, which will ensure quality performance for everyone.

When you sign up for any of our services, you are agreeing to our terms of service. Although we will do our best to work with our customers in the event of a breech of policy, we will also take a firm line when necessary to protect our other customers and network.

Clients of our hosting, email, and related services are required to agree and conform to the following terms of service (TOS) and acceptable use policies. Violations of these policies may result in loss of service and/or other disciplinary action.

Our TOS includes the following categories. You can click on each individual area to be taken to the individual pages or review and click on the next button to progress through the complete TOS.

Terms and Conditions of Use

These general terms define the basis of our service and the responsibilities of our Clients.

Privacy Policy

Your privacy is very important to us.

Acceptable Use

Our Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement and is intended as a guide to the customer's rights and obligations when utilizing our services.

UCE / Spam: Strictly forbidden on our network and includes all product lines. We have zero tolerance for spam due to the risk it causes our whole network. Read this section for details regarding opt-in-email-lists and what is acceptable and what is not.
Adult content: We can not allow adult content on our accounts. This rule comes from our service provider. If you wish to make an adult content site, let us know, we may be able to help you find another provider.
Illegal Activities and Content: If it's illegal, it's not allowed.
Resource Abuse: These accounts share server resources. Everyone needs to play nice and use only their fair share. This includes disk space, bandwidth, CPU usage and memory. We allow CGI scripts, however, CGI scripts can be resource intensive.

Any process that continually runs is not suitable for a shared hosting environment, including background running processes.
Banned Scripts and Programs: Any Script or Software that can be exploited to allow spam, hacking or other illegal activities. Read this section for a list of exploitable scripts that impact our network and are not allowed.
Unauthorized system access and other illegal activity: Serious offenses!
Copyright infringement: Digital Millennium Copyright Act (DMCA) is strictly observed and enforced.
Miscellaneous and Other Problem Activities